Privacy Policy

Privacy Policy for salenthurivox.com

Last updated: June 20, 2025

1. Introduction

salenthurivox.com ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial coaching services.

This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, and phone number
  • Financial information relevant to coaching services
  • Employment and income details
  • Investment goals and risk tolerance
  • Communication preferences
  • Payment and billing information

Non-Personal Information

We automatically collect certain information about your device and usage:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referral sources and exit pages
  • Device information and operating system

3. How We Use Your Information

We use your personal information to:

  • Provide financial coaching services
  • Communicate about appointments and services
  • Process payments and billing
  • Improve our services and website
  • Send marketing communications (with consent)
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers (under confidentiality agreements)
  • In connection with business transfers or mergers

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Staff training on privacy and security
  • Access controls and authentication

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records may be retained for up to 7 years as required by Australian law.

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Make a complaint about our privacy practices

To exercise these rights, contact us at info@salenthurivox.com or +61 2 8765 4321.

8. Marketing Communications

We may send you marketing communications about our services. You can opt-out at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly
  • Updating your communication preferences

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to make a complaint, please contact us:

Email: info@salenthurivox.com
Phone: +61 2 8765 4321
Address: Level 15, 123 Collins Street, Melbourne VIC 3000

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.